How To Fix TD465 - Device type &1 does not support page format &2

SAP Error Message - Details

• Message type: E = Error

• Message class: TD - SAPscript: Text editor, composer, forms, styles and fonts

• Message number: 465

• Message text: Device type &1 does not support page format &2

What causes this issue?

The SAPscript form used for print formatting has a page format that
cannot be supported when printing with the device type specified.

System Response

Print formatting is terminated.

How to fix this error?

Either change the output device (that is, the printer), or use a page
format in the SAPscript form that is supported by SAP standard (refer
to Note 3102).
<ZU>Caution:</> Many of the page formats that exist in SAP standard
("ONLINE", for example) are only intended for screen output. They
cannot be used for print formatting.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message TD465 - Device type &1 does not support page format &2 ?

  The SAP error message TD465 indicates that the specified device type does not support the requested page format. This typically occurs when there is a mismatch between the printer settings in SAP and the capabilities of the printer being used.
  Cause:
  
  Incompatible Device Type: The device type assigned to the printer does not support the page format specified in the print request. For example, if the printer is set to a device type that does not support A4 or Letter formats, and a print job is sent in that format, this error may occur.
  Incorrect Printer Configuration: The printer may not be configured correctly in SAP, leading to the system trying to use a page format that the printer cannot handle.
  Missing or Incorrect Device Type: The device type may not be installed or may be incorrectly defined in the SAP system.
  
  Solution:
  
  
  Check Device Type:
  
  Go to the SAP transaction SPAD (Spool Administration).
  Find the printer in question and check its assigned device type.
  Ensure that the device type supports the required page format.
  
  
  
  Change Page Format:
  
  If the device type does not support the required page format, consider changing the page format in the print settings to one that is supported by the device type.
  This can be done in the print settings of the application or report you are trying to print.
  
  
  
  Update Printer Configuration:
  
  If the printer is not configured correctly, update the printer settings in SPAD.
  Ensure that the correct device type is assigned and that the printer is set up to handle the desired page formats.
  
  
  
  Install or Update Device Type:
  
  If the required device type is missing, you may need to install it. This can be done by downloading the appropriate device type from SAP or using the SAP Support Portal.
  Ensure that the device type is up to date and compatible with the printer.
  
  
  
  Consult Documentation:
  
  Refer to the documentation for the specific printer model to verify supported page formats and device types.
  
  
  
  Related Information:
  
  Transaction Codes: SPAD (Spool Administration), SP01 (Spool Request), and SP02 (Spool Request Management).
  Device Types: Common device types include SAPWIN (Windows printer), PDF1 (PDF output), and various specific printer models.
  SAP Notes: Check SAP Notes for any known issues or updates related to the specific device type or printer model you are using.
  
  By following these steps, you should be able to resolve the TD465 error and ensure that your print jobs are processed correctly.