How To Fix TD463 - Error in MAIL parameter RECIPIENT or SENDER; return code &

SAP Error Message - Details

• Message type: E = Error

• Message class: TD - SAPscript: Text editor, composer, forms, styles and fonts

• Message number: 463

• Message text: Error in MAIL parameter RECIPIENT or SENDER; return code &

What causes this issue?

An error occurred in the SAPconnect function when determining the
device type for formatting a document with DEVICE=MAIL.
SX_ADDRESS_TO_DEVTYPE
The function provides the return code specified in the message.

System Response

SAPscript form printout was terminated.

How to fix this error?

Check the values used for parameters MAIL_SENDER and MAIL_RECIPIENT, as
well as the SAPconnect installation.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message TD463 - Error in MAIL parameter RECIPIENT or SENDER; return code & ?

  The SAP error message TD463 indicates that there is an issue with the MAIL parameters, specifically with the RECIPIENT or SENDER fields. This error typically arises when there is an invalid email address format or when the email configuration settings in the SAP system are not correctly set up.
  Causes:
  
  Invalid Email Address: The email address specified in the RECIPIENT or SENDER fields may not be in a valid format.
  Missing Configuration: The SAP system may not be properly configured to send emails. This includes settings in transaction SCOT (SAPconnect) or other related configurations.
  Network Issues: There may be network issues preventing the SAP system from connecting to the email server.
  Authorization Issues: The user may not have the necessary authorizations to send emails from the SAP system.
  SMTP Server Issues: The SMTP server settings may be incorrect or the server may be down.
  
  Solutions:
  
  Check Email Format: Ensure that the email addresses in the RECIPIENT and SENDER fields are correctly formatted (e.g., [e-mail]).
  Review SAPconnect Configuration:
  
  Go to transaction SCOT and check the settings for SMTP.
  Ensure that the SMTP node is correctly configured and activated.
  Verify that the email server settings (like host, port, etc.) are correct.
  
  
  Test Email Sending: Use the test functionality in SCOT to send a test email to verify that the configuration is working.
  Check Authorizations: Ensure that the user has the necessary authorizations to send emails. This may involve checking roles and profiles assigned to the user.
  Check Network Connectivity: Ensure that the SAP system can reach the SMTP server. You can use tools like ping or telnet to test connectivity.
  Review SMTP Server Logs: If you have access to the SMTP server logs, check for any errors or issues that may indicate why the email is not being sent.
  
  Related Information:
  
  Transaction Codes:
  
  SCOT: SAPconnect: Administration
  SOST: SAPconnect: Send Requests
  
  
  Documentation: Refer to SAP Help documentation for detailed configuration steps for SAPconnect and email settings.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to email sending or the TD463 error.
  
  If the problem persists after checking these areas, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.