How To Fix TD461 - Error sending mail with SO_OBJECT_SEND, return code &

SAP Error Message - Details

• Message type: E = Error

• Message class: TD - SAPscript: Text editor, composer, forms, styles and fonts

• Message number: 461

• Message text: Error sending mail with SO_OBJECT_SEND, return code &

What causes this issue?

An error occurred transferring a SAPscript document to SAPoffice as a
mail (function SO_OBJECT_SEND).

System Response

Mail processing in SAPscript terminated.

How to fix this error?

The return code specified indicates the cause of the error in
SO_OBJECT_SEND. Check the parameters of the SAPscript call from the
application (MAIL sender, MAIL recipient, application object ID) as
well as the mail processing configuration in SAPoffice.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message TD461 - Error sending mail with SO_OBJECT_SEND, return code & ?

  The SAP error message TD461 indicates that there was an issue when trying to send an email using the function module SO_OBJECT_SEND. The return code associated with this error can provide more specific information about the nature of the problem. Here are some common causes, potential solutions, and related information for this error:
  Common Causes:
  
  
  Incorrect SMTP Configuration: The SAP system may not be properly configured to send emails. This includes incorrect SMTP server settings or missing configuration parameters.
  
  
  Network Issues: There may be network connectivity issues preventing the SAP system from reaching the SMTP server.
  
  
  Authorization Issues: The user or the system may not have the necessary authorizations to send emails.
  
  
  Invalid Email Address: The email address specified in the sending function may be invalid or incorrectly formatted.
  
  
  Mail Queue Issues: There may be issues with the mail queue in the SAP system, such as it being full or not processing emails correctly.
  
  
  Return Code Interpretation: The specific return code (represented by & in the error message) can provide additional context about the error. Common return codes include:
  
  1: Success
  2: Warning
  3: Error
  4: Fatal error
  
  
  
  Solutions:
  
  
  Check SMTP Configuration:
  
  Go to transaction SCOT to check the SMTP settings.
  Ensure that the SMTP server address, port, and other parameters are correctly configured.
  
  
  
  Test Email Sending:
  
  Use transaction SOST to check the status of sent emails and see if there are any errors logged.
  You can also use the SO10 transaction to test sending a simple email.
  
  
  
  Check Network Connectivity:
  
  Ensure that the SAP system can reach the SMTP server. You can use tools like ping or telnet to test connectivity.
  
  
  
  Review Authorizations:
  
  Check if the user has the necessary authorizations to send emails. This can be done by reviewing the user's roles and authorizations.
  
  
  
  Validate Email Addresses:
  
  Ensure that the email addresses being used are valid and correctly formatted.
  
  
  
  Monitor Mail Queue:
  
  Check the mail queue in transaction SOST for any stuck or failed emails. You can also look for logs that might indicate what went wrong.
  
  
  
  Check Return Code:
  
  Analyze the specific return code provided in the error message to get more insight into the issue. You may need to refer to SAP documentation or support for detailed explanations of specific return codes.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to email sending issues. There may be specific patches or updates that address known issues.
  SAP Community: The SAP Community forums can be a valuable resource for finding similar issues and solutions shared by other users.
  Documentation: Review the official SAP documentation for the SO_OBJECT_SEND function module for additional parameters and usage guidelines.
  
  If the issue persists after trying the above solutions, consider reaching out to your SAP Basis team or SAP support for further assistance.