How To Fix TD458 - Error while sending fax with SO_OBJECT_SEND, return code &

TD458 - Overview

• Message type: E = Error

• Message class: TD - SAPscript: Text editor, composer, forms, styles and fonts

• Message number: 458

• Message text: Error while sending fax with SO_OBJECT_SEND, return code &

What causes this issue?

An error occurred while a SAPscript document intended for a fax request
was being transferred to SAPoffice (via function SO_OBJECT_SEND).

System Response

Fax processing in SAPscript was canceled.

How to fix this error?

The return code given refers to an error in SO_OBJECT_SEND. Please
check the parameters for calling SAPscript from the application (fax/
telephone number, country key) and the configuration for fax processing
within SAPoffice.

Error message extract from SAP system. Copyright SAP SE.

TD458 - Details

• The SAP error message TD458, which indicates an error while sending a fax using the function SO_OBJECT_SEND, typically arises due to issues in the configuration or setup of the fax sending process in SAP. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Incorrect Configuration: The fax server or the communication settings may not be properly configured in the SAP system.
  Missing or Incorrect Fax Number: The recipient's fax number may be missing, incorrectly formatted, or not present in the master data.
  Network Issues: There may be network connectivity issues between the SAP system and the fax server.
  Authorization Issues: The user may not have the necessary authorizations to send faxes.
  SAP Notes: There may be known issues or bugs that have been addressed in SAP Notes that are not applied to your system.
  
  Solutions:
  
  
  Check Configuration:
  
  Ensure that the fax server is correctly configured in transaction SPAD (Spool Administration).
  Verify that the output