How To Fix T5602 - Statistical data not uploaded from server &1 as no stats. server exists

T5602 - Overview

• Message type: E = Error

• Message class: T5 - SAPphone: Messages for telephony

• Message number: 602

• Message text: Statistical data not uploaded from server &1 as no stats. server exists

What causes this issue?

Server &V1& is not selected as a statistics server in SAPphone system
administration (transaction SPHB). Therefore, no statistical data is
requested from this server.

System Response

No statistical data is requested from server &V1&.

How to fix this error?

If you want to request statistical data from server &V1&, ask your
system administrator to select the server as a statistics server. A
connection test may have to be carried out first.
Note that a server should only be selected as a statistics server if
the corresponding external gateway supports the statistics upload
function.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message T5602 - Statistical data not uploaded from server &1 as no stats. server exists ?

  The SAP error message "T5602 Statistical data not uploaded from server &1 as no stats. server exists" typically indicates that the system is unable to upload statistical data from a specified server because it cannot find a corresponding statistical server configuration. This error is often encountered in the context of SAP's Human Capital Management (HCM) module, particularly in relation to time management and payroll processing.
  
  Cause:
  
  Missing Configuration: The statistical server that is supposed to handle the data upload is not configured in the system.
  Incorrect Server Name: The server name specified in the error message may be incorrect or not recognized by the system.
  System Settings: The settings in the SAP system may not be properly configured to allow for statistical data uploads.
  Authorization Issues: There may be authorization issues preventing the system from accessing the statistical server.
  
  
  Solution:
  
  
  Check Configuration:
  
  Go to the configuration settings for statistical servers in your SAP system. This can typically be