How To Fix T5603 - No statistics server specified, function terminated

SAP Error Message - Details

• Message type: E = Error

• Message class: T5 - SAPphone: Messages for telephony

• Message number: 603

• Message text: No statistics server specified, function terminated

What causes this issue?

No server has been specified that is activated as well as selected as a
statistics server in SAPphone system administration (transaction SPHB).

System Response

Statistical data is not uploaded.

How to fix this error?

You or your system administrator need to activate a server and select
it as a statistics server in SAPphone system administration. A
connection test may have to be carried out first.
Note that a server should only be selected as a statistics server if
the corresponding external gateway supports the statistics upload
function.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message T5603 - No statistics server specified, function terminated ?

  The SAP error message T5603 "No statistics server specified, function terminated" typically occurs when the system is trying to access or utilize a statistics server, but none has been configured or specified in the system settings. This can happen in various contexts, such as when running certain reports or transactions that require statistical data.
  Cause:
  
  Missing Configuration: The statistics server may not be configured in the system settings.
  Incorrect Settings: The settings for the statistics server may be incorrect or incomplete.
  Authorization Issues: The user may not have the necessary authorizations to access the statistics server.
  System Issues: There may be underlying system issues or misconfigurations that prevent the statistics server from being recognized.
  
  Solution:
  
  
  Check Configuration:
  
  Go to transaction code SPRO (SAP Project Reference Object).
  Navigate to the relevant configuration area for statistics or performance monitoring.
  Ensure that a statistics server is defined and properly configured.
  
  
  
  Define Statistics Server:
  
  If no statistics server is defined, you may need to create one. This typically involves specifying the server's parameters and ensuring it is active.
  
  
  
  Review User Authorizations:
  
  Check if the user encountering the error has the necessary authorizations to access the statistics server. This can be done through transaction code SU01 (User Maintenance) and reviewing the roles assigned to the user.
  
  
  
  Check System Logs:
  
  Use transaction code SM21 to check the system logs for any additional error messages or warnings that might provide more context about the issue.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific instructions on configuring the statistics server for your version of SAP.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the configuration and authorizations, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SPRO: For configuration settings.
  SU01: For user maintenance and authorization checks.
  SM21: For system log analysis.
  
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message or provide additional troubleshooting steps.
  
  
  Documentation: Review the SAP Help Portal for documentation related to performance monitoring and statistics server configuration.
  
  
  By following these steps, you should be able to identify and resolve the issue related to the T5603 error message in SAP.