How To Fix T5603 - No statistics server specified, function terminated

SAP Error Message - Details

• Message type: E = Error

• Message class: T5 - SAPphone: Messages for telephony

• Message number: 603

• Message text: No statistics server specified, function terminated

What causes this issue?

No server has been specified that is activated as well as selected as a
statistics server in SAPphone system administration (transaction SPHB).

System Response

Statistical data is not uploaded.

How to fix this error?

You or your system administrator need to activate a server and select
it as a statistics server in SAPphone system administration. A
connection test may have to be carried out first.
Note that a server should only be selected as a statistics server if
the corresponding external gateway supports the statistics upload
function.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.