How To Fix T5311 - Table CALLDATA: No entries

T5311 - Overview

• Message type: E = Error

• Message class: T5 - SAPphone: Messages for telephony

• Message number: 311

• Message text: Table CALLDATA: No entries

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message T5311 - Table CALLDATA: No entries ?

  The SAP error message T5311, which states "Table CALLDATA: No entries," typically indicates that there are no entries in the CALLDATA table for the specific criteria or parameters you are trying to access. This table is often used in the context of call management or telephony integration within SAP systems.
  
  Cause:
  
  No Data Available: The most straightforward cause is that there are simply no records in the CALLDATA table that match the criteria of your query or transaction.
  Incorrect Selection Criteria: The parameters or filters you are using to retrieve data may not match any existing entries in the table.
  Data Deletion: Data may have been deleted or not yet populated in the system, especially if the system is new or if data retention policies have been applied.
  
  Configuration Issues: There may be configuration issues in the telephony integration or call management setup that prevent data from being recorded in the CALLDATA table.
  
  
  Solution:
  
  Check Data Entry: