How To Fix T5312 - Inbound call ended:

SAP Error Message - Details

• Message type: E = Error

• Message class: T5 - SAPphone: Messages for telephony

• Message number: 312

• Message text: Inbound call ended:

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message T5312 - Inbound call ended: ?

  The SAP error message T5312 "Inbound call ended" typically indicates that there was an issue with an inbound RFC (Remote Function Call) or a communication problem between systems. This error can occur in various scenarios, such as when calling a function module from another SAP system or when integrating with external systems.
  Causes:
  
  Network Issues: Problems with the network connection between the systems can lead to this error.
  Timeouts: If the RFC call takes too long to process, it may time out, resulting in this error.
  Authorization Issues: The user or system making the RFC call may not have the necessary authorizations.
  Configuration Errors: Incorrect settings in the RFC destination or in the function module being called can lead to this error.
  System Load: High load on the SAP system can cause delays and lead to timeouts.
  Function Module Errors: The function module being called may have its own issues or may not be properly implemented.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there are no network issues between the systems involved. You can use tools like ping or traceroute to diagnose connectivity.
  Increase Timeout Settings: If timeouts are an issue, consider increasing the timeout settings for the RFC connection in the SAP system.
  Review Authorizations: Verify that the user or system has the necessary authorizations to perform the RFC call.
  Check RFC Destination Configuration: Ensure that the RFC destination is correctly configured in transaction SM59. Check for any errors in the configuration.
  Monitor System Performance: Use transaction ST03N or SM66 to monitor system performance and check for any bottlenecks.
  Debug the Function Module: If the error is related to a specific function module, consider debugging it to identify any issues in its implementation.
  Check SAP Notes: Look for any relevant SAP Notes that may address this specific error or provide patches or updates.
  
  Related Information:
  
  Transaction Codes: 
  
  SM59: To manage RFC destinations.
  ST22: To check for dumps that may provide more context on the error.
  SM21: To view system logs for any related error messages.
  
  
  SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance, providing them with detailed logs and error messages.
  
  By following these steps, you should be able to diagnose and resolve the T5312 error in your SAP environment.