How To Fix T5309 - Entries in table CALLDATA:

SAP Error Message - Details

• Message type: E = Error

• Message class: T5 - SAPphone: Messages for telephony

• Message number: 309

• Message text: Entries in table CALLDATA:

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message T5309 - Entries in table CALLDATA: ?

  The SAP error message T5309, which states "Entries in table CALLDATA," typically indicates that there is an issue related to the CALLDATA table in the SAP system. This table is used to store data related to function calls, and issues with it can arise due to various reasons, such as data inconsistencies, missing entries, or problems with the function modules that interact with this table.
  Causes:
  
  Data Inconsistency: There may be inconsistencies in the data stored in the CALLDATA table, which can lead to errors when the system tries to access or manipulate this data.
  Missing Entries: If the expected entries in the CALLDATA table are missing, it can cause the system to throw this error.
  Function Module Issues: Problems with the function modules that are supposed to interact with the CALLDATA table can also lead to this error.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access or modify the entries in the CALLDATA table.
  
  Solutions:
  
  Check Data Consistency: Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to check the contents of the CALLDATA table. Look for any inconsistencies or missing entries.
  Recreate Missing Entries: If you identify that certain entries are missing, you may need to recreate them. This could involve running specific transactions or programs that populate the CALLDATA table.
  Review Function Modules: Check the function modules that are supposed to interact with the CALLDATA table. Ensure they are functioning correctly and are not causing the error.
  Authorization Check: Verify that the user has the necessary authorizations to access the CALLDATA table. You can check this in transaction SU53 or by consulting with your security team.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. SAP frequently releases notes that provide solutions or workarounds for known issues.
  System Logs: Check the system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SE11, SE16, SM21, and SU53 for troubleshooting.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, especially if it is affecting critical business processes.
  Documentation: Review SAP documentation related to the CALLDATA table and its usage in your specific SAP module or application.
  
  By following these steps, you should be able to diagnose and resolve the T5309 error in your SAP system.