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How To Fix T5168 - Specify extension and user


SAP Error Message - Details

  • Message type: E = Error

  • Message class: T5 - SAPphone: Messages for telephony

  • Message number: 168

  • Message text: Specify extension and user

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message T5168 - Specify extension and user ?

    The SAP error message T5168 ("Specify extension and user") typically occurs in the context of SAP HR (Human Resources) or SAP Time Management when there is an issue with the configuration of infotypes or when trying to access certain functionalities related to personnel data.

    Cause:

    1. Missing User or Extension: The error usually indicates that the system requires a specific user or extension to be defined, but it is not provided in the current context.
    2. Configuration Issues: There may be a misconfiguration in the infotype settings or in the user profiles that are supposed to be linked to the specific action you are trying to perform.
    3. Authorization Issues: The user may not have the necessary authorizations to access the required data or perform the action.

    Solution:

    1. Check User and Extension: Ensure that the user and extension are correctly specified in the relevant configuration settings. This may involve checking the user profiles and ensuring that they are linked to the correct infotypes.
    2. Review Infotype Configuration: Go to the relevant infotype configuration in the SAP system and verify that all required fields are correctly set up. You may need to consult with your SAP HR or Time Management consultant for this.
    3. Authorization Check: Verify that the user has the necessary authorizations to perform the action. This can be done by checking the user roles and authorizations in the SAP system.
    4. Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the infotype or transaction you are working with. This can provide insights into what might be missing or misconfigured.
    5. Debugging: If you have access to debugging tools, you can trace the program execution to identify where the error is being triggered and what specific data is missing.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
    • Transaction Codes: Familiarize yourself with relevant transaction codes (like PA30 for maintaining HR master data) that may be involved in the process where the error occurs.
    • User Forums: Consider visiting SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    If the problem persists after trying the above solutions, it may be beneficial to reach out to your SAP support team or a consultant with expertise in SAP HR or Time Management for further assistance.

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