How To Fix T5167 - The specified user does not exist

T5167 - Overview

• Message type: E = Error

• Message class: T5 - SAPphone: Messages for telephony

• Message number: 167

• Message text: The specified user does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Smart SAP Assistant

• What is the cause and solution for SAP error message T5167 - The specified user does not exist ?

  The SAP error message T5167, which states "The specified user does not exist," typically occurs when the system is unable to find a user account that is referenced in a transaction or process. This can happen in various contexts, such as during user authentication, role assignments, or when trying to access user-specific data.
  Causes:
  
  User Not Created: The user account may not have been created in the SAP system.
  Incorrect User ID: The user ID entered may be misspelled or incorrect.
  User Deactivation: The user account may have been deactivated or locked.
  Authorization Issues: The user may not have the necessary authorizations to access certain transactions or data.
  System Configuration: There may be issues with the configuration of user management or the relevant authorization objects.
  
  Solutions:
  
  
  Verify User Existence:
  
  Check if the user exists in the system by navigating to transaction code SU01 (User Maintenance) and entering the user ID.
  If the user does not exist, create a new user