How To Fix T5058 - No version specified for telephony server: Test connection (SPHB)

T5058 - Overview

• Message type: E = Error

• Message class: T5 - SAPphone: Messages for telephony

• Message number: 058

• Message text: No version specified for telephony server: Test connection (SPHB)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message T5058 - No version specified for telephony server: Test connection (SPHB) ?

  The SAP error message T5058, which states "No version specified for telephony server: Test connection (SPHB)," typically occurs in the context of SAP's integration with telephony systems, particularly when using the SAP Business Communication Management (BCM) or SAP Contact Center (CC) solutions. This error indicates that the system is unable to find a specified version for the telephony server during a connection test.
  Causes:
  
  
  Configuration Issues: The telephony server may not be properly configured in the SAP system. This could include missing or incorrect entries in the configuration settings.
  Version Not Specified: The version of the telephony server may not have been specified in the configuration, leading to the error.
  Network Issues: There may be network connectivity issues preventing the SAP system from reaching the telephony server.
  Authorization Issues: The user may not have the necessary authorizations to access the telephony server or perform the connection test.
  Telephony Server Down: The telephony server itself may be