How To Fix T5057 - Data locked by another user

SAP Error Message - Details

• Message type: E = Error

• Message class: T5 - SAPphone: Messages for telephony

• Message number: 057

• Message text: Data locked by another user

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message T5057 - Data locked by another user ?

  The SAP error message T5057, which states "Data locked by another user," typically occurs when a user attempts to access or modify data that is currently locked by another user in the SAP system. This locking mechanism is a part of SAP's concurrency control to ensure data integrity and prevent conflicts when multiple users are trying to access the same data simultaneously.
  Causes:
  
  Concurrent Access: Another user is currently editing or has locked the data you are trying to access.
  Session Timeout: A previous session may not have released the lock due to a timeout or improper logout.
  Long-running Transactions: A transaction that takes a long time to complete may hold locks longer than expected.
  Background Jobs: Background jobs that are running may also hold locks on certain data.
  System Errors: Occasionally, system errors or crashes can leave locks in place.
  
  Solutions:
  
  Wait and Retry: If the lock is temporary, waiting for the other user to finish their transaction may resolve the issue.
  Identify the Lock: Use transaction codes like SM12 (Display and Delete Locks) to identify which user or session is holding the lock. You can then communicate with that user to resolve the issue.
  Release the Lock: If you have the necessary authorizations, you can manually release the lock from SM12. However, this should be done with caution to avoid data inconsistencies.
  Check for Long-running Transactions: If a transaction is taking too long, check if it can be optimized or if it needs to be terminated.
  System Monitoring: Regularly monitor system performance and user sessions to prevent locks from becoming a recurring issue.
  User Training: Ensure that users are trained on proper session management and logging out of transactions to avoid leaving locks in place.
  
  Related Information:
  
  Transaction Codes:
  
  SM12: To view and manage lock entries.
  SM21: To check system logs for any errors or issues that may have caused locks.
  SM37: To monitor background jobs that may be holding locks.
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to locking behavior in your specific version of SAP.
  Performance Tuning: Consider performance tuning of long-running transactions to minimize the time locks are held.
  
  If the issue persists or if you are unsure about how to proceed, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.