How To Fix T5045 - No call selected. This function can only be executed for active calls.

T5045 - Overview

• Message type: E = Error

• Message class: T5 - SAPphone: Messages for telephony

• Message number: 045

• Message text: No call selected. This function can only be executed for active calls.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message T5045 - No call selected. This function can only be executed for active calls. ?

  The SAP error message T5045 "No call selected. This function can only be executed for active calls." typically occurs in the context of SAP's Customer Relationship Management (CRM) or Service Management (SM) modules, particularly when dealing with activities or service calls.
  
  Cause:
  This error message indicates that the system is expecting an active call or activity to be selected before executing a specific function. The function you are trying to perform (such as processing, editing, or completing a call) requires that an active call is selected in the user interface. If no call is selected, or if the selected call is not in an active state, the system will throw this error.
  
  Solution:
  To resolve this error, follow these steps:
  
  
  Select an Active Call: Ensure that you have selected an active call from the list or screen. You can do this by clicking on the call you want to work with.
  
  
  Check Call Status: Verify that