How To Fix T5046 - Background server (&1) already exists

SAP Error Message - Details

• Message type: E = Error

• Message class: T5 - SAPphone: Messages for telephony

• Message number: 046

• Message text: Background server (&1) already exists

What causes this issue?

You can only create one telephony server with the operation mode
'Background' per client. The server <(>&<)>V1<(>&<)> is already defined
for background operations.

System Response

It is not possible to save the settings.

How to fix this error?

Clarify which telephony server is to be used for background operations.
Then define this telephony server alone for the operation mode
'Backgound'. All other telephony servers must be defined for the
operation mode 'Dialog' and are responsible for the execution of
telephone functions in dialog.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.