How To Fix T5044 - No current calls found

SAP Error Message - Details

• Message type: E = Error

• Message class: T5 - SAPphone: Messages for telephony

• Message number: 044

• Message text: No current calls found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message T5044 - No current calls found ?

  The SAP error message "T5044 No current calls found" typically occurs in the context of SAP's time management or personnel administration modules, particularly when dealing with time evaluation or time recording processes. This error indicates that the system could not find any current calls or records for the specified criteria, which may be due to various reasons.
  Causes:
  
  No Time Data: There may be no time data recorded for the employee or the specified period.
  Incorrect Selection Criteria: The selection criteria used to retrieve the data may be incorrect or too restrictive.
  Data Not Processed: The time data may not have been processed yet, or the time evaluation has not been run for the relevant period.
  Authorization Issues: The user may not have the necessary authorizations to view the time data.
  Configuration Issues: There may be configuration issues in the time management settings that prevent the system from retrieving the data.
  
  Solutions:
  
  Check Time Data: Verify that time data has been recorded for the employee in question. You can do this by checking the relevant infotypes (e.g., IT 2001, IT 2002).
  Review Selection Criteria: Ensure that the selection criteria used in the report or transaction are correct. Adjust the date range or employee selection as necessary.
  Run Time Evaluation: If the time data has been entered but not processed, run the time evaluation (e.g., using transaction code PT60) for the relevant period.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the time data. This may involve checking user roles and permissions.
  Consult Configuration: If the issue persists, consult with your SAP HR or time management consultant to review the configuration settings related to time evaluation and data processing.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PT60 (Time Evaluation), PA20 (Display HR Master Data), and PA30 (Maintain HR Master Data).
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to time management and evaluation processes for further insights into potential issues and solutions.
  
  If the problem continues after trying the above solutions, it may be beneficial to engage with your SAP support team or consult SAP's support portal for more specific guidance.