How To Fix T5026 - Work center ID could not be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: T5 - SAPphone: Messages for telephony

• Message number: 026

• Message text: Work center ID could not be determined

What causes this issue?

The work center ID is saved on the local terminal
under Windows in the registry.
No information about the work center ID could be found in the registry.

System Response

The function was canceled.

How to fix this error?

You must maintain your SAPphone work center settings. These settings
can only be entered on the terminal to which they apply, because the
work center ID is saved on the local terminal during processing. You
must therefore have the required authorization to maintain the registry
entries for SAPphone on the local terminal.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message T5026 - Work center ID could not be determined ?

  The SAP error message T5026, "Work center ID could not be determined," typically occurs in the context of production planning or when trying to execute operations that require a work center to be identified. This error can arise due to several reasons, and understanding the cause is essential for finding a solution.
  Causes of T5026 Error
  
  
  Missing Work Center Assignment: The material or routing may not have a work center assigned. This can happen if the routing is incomplete or if the work center has not been defined for the specific operation.
  
  
  Incorrect Configuration: The configuration settings for the work center may not be set up correctly. This includes missing or incorrect parameters in the work center master data.
  
  
  Invalid or Inactive Work Center: The work center may be inactive or not valid for the specific plant or production version being used.
  
  
  Routing Issues: The routing for the production order may not be correctly defined, or the operations may not be linked to a valid work center.
  
  
  Plant-Specific Settings: The work center may not be available in the specific plant where the production order is being processed.
  
  
  Solutions to T5026 Error
  
  
  Check Work Center Assignment:
  
  Go to the routing for the material in question and ensure that each operation has a valid work center assigned.
  If necessary, create or update the routing to include the correct work center.
  
  
  
  Verify Work Center Configuration:
  
  Access the work center master data (Transaction code CR01 or CR02) and check if all required fields are filled out correctly.
  Ensure that the work center is assigned to the correct plant and is active.
  
  
  
  Check Routing Validity:
  
  Use Transaction code CA03 to display the routing and verify that all operations are correctly linked to valid work centers.
  Ensure that the routing is valid for the production version being used.
  
  
  
  Review Plant Settings:
  
  Confirm that the work center is assigned to the correct plant and that it is active for the relevant production processes.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant notes or updates that may address this specific error.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to see if the error persists.
  
  
  
  Related Information
  
  
  Transaction Codes:
  
  CR01/CR02: Create/Change Work Center
  CA03: Display Routing
  CO01: Create Production Order (to test if the error occurs during order creation)
  
  
  
  Master Data: Ensure that all relevant master data (materials, routings, work centers) is correctly maintained and up to date.
  
  
  Documentation: Refer to SAP documentation or help files for detailed information on work center and routing configuration.
  
  
  By following these steps, you should be able to identify the cause of the T5026 error and implement the necessary solutions to resolve it.