How To Fix T4321 - Collateral: Check product category for ID Number &1

SAP Error Message - Details

• Message type: E = Error

• Message class: T4 - Time deposit processing

• Message number: 321

• Message text: Collateral: Check product category for ID Number &1

What causes this issue?

The product category for the entered security is not supported by
Fiduciary Deposits.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

The securities of the following Product Categories can be used as
Collateral for Fiduciary Deposits:
Bond (Product Category 040)
Bond with Repayment Schedule (Product Category 041),
Warrant Bond (Product Category 060) and
Convertible Bond (Product Category 070)
In the F4 help the above Product Categories can be entered.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message T4321 - Collateral: Check product category for ID Number &1 ?

  The SAP error message T4321, which states "Collateral: Check product category for ID Number &1," typically occurs in the context of managing collateral in SAP's Financial Services or Banking modules. This error indicates that there is an issue with the product category associated with a specific ID number (e.g., a collateral item or financial product).
  Cause:
  
  Invalid Product Category: The product category associated with the collateral ID number may not be defined or may not be valid in the system.
  Configuration Issues: There may be configuration issues in the collateral management settings, such as missing or incorrect settings for product categories.
  Data Inconsistencies: There could be inconsistencies in the master data related to the collateral or the product category.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the product category.
  
  Solution:
  
  
  Check Product Category Configuration:
  
  Navigate to the configuration settings for collateral management in SAP.
  Verify that the product category for the specified ID number is correctly defined and active.
  
  
  
  Review Master Data:
  
  Check the master data for the collateral item associated with the ID number.
  Ensure that the product category is correctly assigned and that all required fields are filled out.
  
  
  
  Correct Data Entry:
  
  If the product category is incorrect, update it to the correct value in the relevant transaction or master data record.
  
  
  
  Authorization Check:
  
  Ensure that the user encountering the error has the necessary authorizations to view and modify the product category.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on collateral management and product categories.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for collateral management, such as FTR_CREATE for creating financial transactions or FTR_EDIT for editing them.
  SAP Notes: Check for any SAP Notes related to T4321 or collateral management that may provide additional insights or patches.
  Training and Documentation: Ensure that users are trained on the proper procedures for managing collateral and product categories in SAP.
  
  By following these steps, you should be able to identify and resolve the issue related to the T4321 error message in SAP.