How To Fix SWUO004 - Document & cannot be deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: SWUO - Business Workflow: Office Integration

• Message number: 004

• Message text: Document & cannot be deleted

What causes this issue?

Error occurred in Knowledge Provider.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE NA_WF-ADMINISTRATOR OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SWUO004 - Document & cannot be deleted ?

  The SAP error message SWUO004, which states "Document & cannot be deleted," typically occurs in the context of workflow management within SAP. This error indicates that there is an issue with deleting a workflow document, which could be due to several reasons. Below are some common causes, potential solutions, and related information:
  Causes:
  
  Document in Use: The document you are trying to delete may be currently in use or locked by another user or process.
  Workflow Status: The workflow associated with the document may be in a status that does not allow deletion (e.g., completed or archived).
  Authorization Issues: The user attempting to delete the document may not have the necessary authorizations to perform the deletion.
  System Configuration: There may be specific configurations or settings in the workflow that prevent the deletion of certain documents.
  Technical Issues: There could be underlying technical issues, such as database locks or inconsistencies in the workflow data.
  
  Solutions:
  
  Check Document Status: Verify the status of the document and ensure it is not currently being processed or locked by another user.
  Review Workflow Status: Check the status of the workflow associated with the document. If it is completed or archived, you may need to follow a different process to handle it.
  Authorization Check: Ensure that the user has the necessary authorizations to delete the document. You may need to consult with your SAP security team to verify and adjust authorizations if needed.
  Use Transaction SWU3: You can use transaction SWU3 (Automatic Workflow Customizing) to check and adjust workflow settings that may be affecting document deletion.
  Consult SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  Technical Support: If the issue persists, consider reaching out to your SAP Basis or technical support team to investigate any underlying technical issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1 (Work Item Selection), SWI2_FREQ (Work Item Selection - Frequency), and SWU0 (Workflow Administration).
  Workflow Documentation: Review SAP documentation related to workflow management for best practices and guidelines on handling workflow documents.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  By following these steps, you should be able to identify the cause of the SWUO004 error and take appropriate action to resolve it.