How To Fix SWU_NOTIF010 - Unable to send work items

SAP Error Message - Details

• Message type: E = Error

• Message class: SWU_NOTIF - Workflow: E-Mail Notifications RSWUWFML*

• Message number: 010

• Message text: Unable to send work items

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SWU_NOTIF010 - Unable to send work items ?

  The SAP error message SWU_NOTIF010 indicates that the system is unable to send work items, which typically relates to issues in the workflow processing. This error can arise due to various reasons, and here are some common causes, solutions, and related information:
  Causes:
  
  Missing or Incorrect Configuration: The workflow configuration may not be set up correctly, or necessary settings might be missing.
  User Authorization Issues: The user attempting to send the work items may not have the required authorizations.
  Mail Configuration Issues: If the workflow is supposed to send notifications via email, there may be issues with the mail configuration in the SAP system.
  System Performance Issues: High load on the system or performance issues can lead to timeouts or failures in processing work items.
  Workflow Runtime Errors: There may be errors in the workflow definition or runtime that prevent the work items from being processed correctly.
  
  Solutions:
  
  
  Check Workflow Configuration:
  
  Ensure that the workflow is correctly configured in transaction SWDD (Workflow Builder).
  Verify that all necessary steps and agents are defined properly.
  
  
  
  Review User Authorizations:
  
  Check the authorizations of the user who is trying to send the work items. Use transaction SU53 to analyze authorization issues.
  Ensure that the user has the necessary roles and permissions to execute the workflow.
  
  
  
  Verify Mail Configuration:
  
  Check the settings in transaction SCOT (SAPconnect) to ensure that the email configuration is correct.
  Test the email sending functionality to confirm that it is working as expected.
  
  
  
  Monitor System Performance:
  
  Use transaction SM37 to check for any long-running jobs or background processes that might be affecting performance.
  Analyze system logs in transaction SM21 for any errors or warnings that could indicate performance issues.
  
  
  
  Debug Workflow:
  
  If the issue persists, consider debugging the workflow using transaction SWI1 (Work Item Selection) to identify any runtime errors.
  Check the workflow logs for any specific error messages that can provide more context.
  
  
  
  Check for SAP Notes:
  
  Search for relevant SAP Notes that might address known issues related to the error message SWU_NOTIF010. You can use the SAP Support Portal for this.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SWDD: Workflow Builder
  SWI1: Work Item Selection
  SCOT: SAPconnect Administration
  SU53: Authorization Check
  SM37: Job Monitoring
  SM21: System Log
  
  
  
  SAP Documentation: Refer to the official SAP Help Portal for detailed documentation on workflows and error handling.
  
  
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  
  By following these steps, you should be able to diagnose and resolve the SWU_NOTIF010 error in your SAP system.