How To Fix SWRXI140 - User decision: Error when creating a new task

SAP Error Message - Details

• Message type: E = Error

• Message class: SWRXI - XI: Import of Process Definitions to WebFlow Engine

• Message number: 140

• Message text: User decision: Error when creating a new task

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

What causes this issue?

A task is always created for the user decision when the description
texts are to be saved (in different languages).
If a task cannot be created, a generic task for the user decision is
used instead. The task description is lost in this case.

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SWRXI140 - User decision: Error when creating a new task ?

  The SAP error message SWRXI140, which states "User decision: Error when creating a new task," typically occurs in the context of SAP Business Workflow. This error indicates that there was an issue when trying to create a new task in the workflow process, often related to user decisions or actions that are required to proceed.
  Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to create a task or perform the required actions in the workflow.
  Workflow Configuration Errors: There may be issues with the workflow configuration, such as missing or incorrect settings in the workflow definition.
  Task Definition Problems: The task being created may not be defined correctly, or there may be issues with the task's binding or parameters.
  System Errors: There could be underlying system issues, such as database connectivity problems or system performance issues that prevent the task from being created.
  User Decision Not Handled: If the workflow requires a user decision and that decision is not handled correctly, it can lead to this error.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to create tasks in the workflow. This can be done by reviewing the user's roles and authorizations in the SAP system.
  Review Workflow Configuration: Check the workflow configuration for any errors. This includes verifying the workflow definition, task definitions, and any associated binding or parameters.
  Debugging: Use transaction SWI1 (Work Item Selection) or SWI2_FREQ (Work Item Overview) to analyze the workflow instance and identify where the error occurs. You can also use transaction SWU3 to check the workflow settings.
  Check Task Definitions: Review the task definitions in transaction PFTC (Task Maintenance) to ensure they are set up correctly and that all required parameters are defined.
  System Logs: Check the system logs (transaction SLG1) for any related error messages that might provide more context about the issue.
  Consult SAP Notes: Look for any relevant SAP Notes that might address known issues related to this error message. You can search for notes in the SAP Support Portal.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1, SWI2, SWU3, and PFTC for workflow management.
  Workflow Documentation: Review SAP documentation on workflows to understand the configuration and management of workflows better.
  User Decision Tasks: Understand how user decision tasks work in SAP workflows, including how to handle user inputs and decisions effectively.
  
  By following these steps, you should be able to diagnose and resolve the SWRXI140 error in your SAP system.