How To Fix SWR236 - Internal error when determining work item priorities

SAP Error Message - Details

• Message type: E = Error

• Message class: SWR - Business Workflow: WAPI Interfaces

• Message number: 236

• Message text: Internal error when determining work item priorities

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWR236 - Internal error when determining work item priorities ?

  The SAP error message SWR236, which states "Internal error when determining work item priorities," typically occurs in the context of SAP Business Workflow. This error indicates that there is an issue with the workflow engine when it tries to determine the priority of a work item. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Configuration Issues: There may be misconfigurations in the workflow settings or in the priority determination logic.
  Data Inconsistencies: Inconsistent or missing data in the workflow definitions or related objects can lead to this error.
  Custom Code: If there are custom enhancements or modifications in the workflow, they might be causing the internal error.
  System Bugs: There could be bugs in the SAP system or specific versions that lead to this error.
  
  Solutions:
  
  
  Check Workflow Configuration:
  
  Review the workflow configuration settings in transaction SWDD (Workflow Builder) to ensure that priorities are correctly defined.
  Ensure that the priority determination logic is correctly implemented.
  
  
  
  Analyze Workflow Logs:
  
  Use transaction SWI1 (Work Item Selection) to check the work item logs for any additional error messages or details that can provide more context about the issue.
  
  
  
  Review Custom Code:
  
  If there are any custom enhancements or modifications related to the workflow, review the code for potential issues that could lead to this error.
  
  
  
  Check for SAP Notes:
  
  Search the SAP Support Portal for any relevant SAP Notes that address this specific error. There may be patches or updates available that resolve known issues.
  
  
  
  System Update:
  
  Ensure that your SAP system is up to date with the latest support packages and patches, as this can resolve bugs that may be causing the error.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SWDD: Workflow Builder
  SWI1: Work Item Selection
  SWI2_FREQ: Work Item Selection for Frequency
  SWI2_DURA: Work Item Selection for Duration
  
  
  
  Documentation: Refer to the SAP Help Portal for documentation on workflow management and error handling.
  
  
  Debugging: If you have access to debugging tools, you can analyze the workflow execution to pinpoint where the error occurs.
  
  
  By following these steps, you should be able to identify the cause of the SWR236 error and implement a solution to resolve it.