How To Fix SWP187 - SEND_ROLLBACK error: transaction state inconsistent

SAP Error Message - Details

• Message type: E = Error

• Message class: SWP - WFM: Messages

• Message number: 187

• Message text: SEND_ROLLBACK error: transaction state inconsistent

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWP187 - SEND_ROLLBACK error: transaction state inconsistent ?

  The SAP error message SWP187, which indicates a "SEND_ROLLBACK error: transaction state inconsistent," typically arises in the context of workflow processing. This error suggests that there is an inconsistency in the transaction state, which can occur for various reasons, such as issues with the workflow configuration, problems with the underlying business objects, or issues with the database.
  Causes:
  
  Workflow Configuration Issues: Incorrectly configured workflows or missing workflow definitions can lead to inconsistencies.
  Database Issues: Problems with the database, such as locks or inconsistencies in the data, can cause transaction state issues.
  Business Object Issues: If the business objects involved in the workflow are not in a valid state or have been modified unexpectedly, it can lead to this error.
  System Performance: High system load or performance issues can lead to timeouts or incomplete transactions.
  Transport Issues: If there are inconsistencies due to transport requests not being properly imported, it can lead to this error.
  
  Solutions:
  
  Check Workflow Configuration: Review the workflow configuration to ensure that all steps are correctly defined and that there are no missing components.
  Analyze Business Objects: Verify the state of the business objects involved in the workflow. Ensure that they are in a valid state and that there are no locks or inconsistencies.
  Database Consistency Check: Perform a database consistency check to identify and resolve any issues. This may involve running specific SAP transactions or tools designed for database maintenance.
  Review System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  Monitor System Performance: Ensure that the system is performing optimally. If there are performance issues, consider optimizing the system or increasing resources.
  Transport Management: If the issue arose after a transport, ensure that all related transports have been correctly imported and that there are no inconsistencies.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1 (Work Item Selection), SWI2_FREQ (Work Item Selection for Frequency), and SWI6 (Work Item Overview) to analyze workflow instances.
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.
  Documentation: Review SAP documentation related to workflows and error handling for additional insights and troubleshooting steps.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the SWP187 error in your SAP system.