How To Fix SWN_UWL100 - Too many work items; parameter MAX_WI_NUMBER for user &1 is exceeded

SAP Error Message - Details

• Message type: E = Error

• Message class: SWN_UWL - Notifications for UWL: Messages

• Message number: 100

• Message text: Too many work items; parameter MAX_WI_NUMBER for user &1 is exceeded

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWN_UWL100 - Too many work items; parameter MAX_WI_NUMBER for user &1 is exceeded ?

  The SAP error message SWN_UWL100 indicates that a user has exceeded the maximum number of work items that can be processed or displayed in the Universal Worklist (UWL). This is controlled by the parameter MAX_WI_NUMBER.
  Cause:
  The error occurs when the number of work items assigned to a user exceeds the limit set by the MAX_WI_NUMBER parameter. This can happen due to various reasons, such as:
  
  High Volume of Work Items: The user has a large number of work items assigned to them, which can occur in environments with heavy workflows.
  Configuration Settings: The system configuration for the maximum number of work items may be set too low for the user's workload.
  Inefficient Workflow Management: Work items may not be processed or cleared out in a timely manner, leading to accumulation.
  
  Solution:
  To resolve this issue, you can take the following steps:
  
  
  Increase the MAX_WI_NUMBER Parameter:
  
  You can increase the value of the MAX_WI_NUMBER parameter in the UWL configuration. This can be done by:
  
  Navigating to the UWL configuration settings in the SAP system.
  Finding the parameter MAX_WI_NUMBER and increasing its value to accommodate more work items.
  
  
  This change may require appropriate authorizations and should be done in consultation with your SAP Basis or system administrator.
  
  
  
  Clear Out Old Work Items:
  
  Encourage users to regularly process or delete old work items that are no longer relevant.
  Implement workflow management practices to ensure that work items are handled efficiently.
  
  
  
  Monitor Work Item Generation:
  
  Analyze the workflows to identify if there are any bottlenecks or issues causing excessive work item generation.
  Optimize workflows to reduce the number of unnecessary work items.
  
  
  
  User-Specific Settings:
  
  If the issue is specific to certain users, consider reviewing their roles and responsibilities to ensure they are not overloaded with work items.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SWI1 (Work Item Selection) or SWI2_FREQ (Work Item Selection - Frequency) to monitor and manage work items.
  SAP Notes: Check for any relevant SAP Notes that may provide additional guidance or fixes related to UWL and work item management.
  Documentation: Refer to the official SAP documentation for UWL configuration and management for more detailed instructions.
  
  By following these steps, you should be able to resolve the SWN_UWL100 error and improve the management of work items in your SAP environment.