How To Fix SWN_UWL030 - Error when determining the work items for user &1

SAP Error Message - Details

• Message type: E = Error

• Message class: SWN_UWL - Notifications for UWL: Messages

• Message number: 030

• Message text: Error when determining the work items for user &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWN_UWL030 - Error when determining the work items for user &1 ?

  The SAP error message SWN_UWL030 indicates that there is an issue when the system is trying to determine the work items for a specific user. This error typically occurs in the context of the SAP Workflow Notification (SWN) and the Universal Worklist (UWL) integration.
  Causes:
  
  User Authorization Issues: The user may not have the necessary authorizations to access the work items.
  Incorrect User ID: The user ID specified may not exist or may be incorrectly formatted.
  Workflow Configuration Issues: There may be problems with the configuration of the workflow or the UWL settings.
  System Performance Issues: If the system is under heavy load, it may fail to retrieve work items in a timely manner.
  Database Issues: There could be issues with the database that prevent the retrieval of work items.
  Missing or Inactive Work Items: The work items for the user may not exist or may have been deleted or archived.
  
  Solutions:
  
  Check User Authorizations: Ensure that the user has the necessary authorizations to access the work items. This can be done by reviewing the user's roles and profiles in the SAP system.
  Verify User ID: Confirm that the user ID is correct and exists in the system. You can check this in transaction SU01 (User Maintenance).
  Review Workflow Configuration: Check the configuration of the workflow and UWL settings. Ensure that the relevant workflows are active and properly configured.
  Monitor System Performance: If the system is experiencing performance issues, consider checking system logs and performance metrics. You may need to optimize the database or system resources.
  Check Database Connectivity: Ensure that the database is functioning correctly and that there are no connectivity issues.
  Review Work Item Status: Check if the work items for the user are still active and have not been deleted or archived.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like SWI1 (Work Item Selection) to manually check for work items for the user.
  SAP Notes: Look for relevant SAP Notes that may address specific issues related to SWN and UWL. You can search the SAP Support Portal for notes related to SWN_UWL030.
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  SAP Community: Consider searching or posting in the SAP Community forums for additional insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to diagnose and resolve the SWN_UWL030 error effectively.