How To Fix SWN027 - User &1: Unable to determine e-mail address

SWN027 - Overview

• Message type: E = Error

• Message class: SWN - WF Notif: Messages

• Message number: 027

• Message text: User &1: Unable to determine e-mail address

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWN027 - User &1: Unable to determine e-mail address ?

  The SAP error message SWN027 ("User &1: Unable to determine e-mail address") typically occurs in the context of the SAP Workflow Notification system, which is used to send email notifications to users regarding workflow tasks. This error indicates that the system is unable to find a valid email address for the specified user.
  Causes:
  
  Missing Email Address: The user profile does not have an email address assigned.
  Incorrect User ID: The user ID specified in the error message may be incorrect or does not exist in the system.
  User Not Maintained in the System: The user may not be properly maintained in the user master data.
  Email Address Not Set Up in the Communication Method: The communication method for the user may not be set up correctly.
  Authorization Issues: The user may not have the necessary authorizations to access their own email address.
  
  Solutions:
  
  
  Check User Profile:
  
  Go to transaction code SU01 (User Maintenance).
  Enter the user ID mentioned in