How To Fix SWF_SLS011 - Deadlines not changed due to duplicate entries

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_SLS - Message Class for Deadline Monitoring (Deadline Service)

• Message number: 011

• Message text: Deadlines not changed due to duplicate entries

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_SLS011 - Deadlines not changed due to duplicate entries ?

  The SAP error message SWF_SLS011, which states "Deadlines not changed due to duplicate entries," typically occurs in the context of workflow management within SAP systems. This error indicates that there are duplicate entries in the workflow deadlines, which prevents the system from updating or changing those deadlines.
  Cause:
  
  Duplicate Workflow Entries: The most common cause of this error is the presence of duplicate entries in the workflow deadline table. This can happen if multiple workflows are trying to set the same deadline for the same task or if there are inconsistencies in the workflow configuration.
  Configuration Issues: Incorrect configuration of workflow deadlines or settings can lead to conflicts and duplicates.
  Data Integrity Issues: If there are issues with the underlying data or if the workflow instances are not being managed properly, it can lead to duplicates.
  
  Solution:
  
  
  Check for Duplicates: 
  
  Use transaction codes like SWI1 (Work Item Selection) or SWI2_FREQ (Work Item Selection - Frequency) to analyze the workflow instances and identify any duplicates.
  Look into the relevant tables (e.g., SWW_WI2OBJ) to find duplicate entries.
  
  
  
  Delete or Correct Duplicates: 
  
  If duplicates are found, you may need to delete or correct them. This can involve adjusting the workflow configuration or manually removing the duplicate entries from the database (ensure you have backups and proper authorization before making changes).
  
  
  
  Review Workflow Configuration: 
  
  Check the workflow definitions and ensure that deadlines are set correctly without overlaps or conflicts.
  Ensure that the workflow templates are correctly configured to avoid creating duplicate entries.
  
  
  
  Consult SAP Notes: 
  
  Check the SAP Support Portal for any relevant SAP Notes that might address this specific error. There may be patches or updates that resolve known issues related to workflow deadlines.
  
  
  
  Testing: 
  
  After making changes, test the workflow to ensure that the error does not reoccur and that deadlines are being set correctly.
  
  
  
  Related Information:
  
  Workflow Management: Understanding how workflows are managed in SAP can help in troubleshooting similar issues. Familiarize yourself with transaction codes related to workflow (e.g., SWDD for workflow definition).
  SAP Community: Engaging with the SAP Community can provide insights from other users who may have encountered similar issues.
  Documentation: Review SAP documentation related to workflow management and error handling for more detailed guidance.
  
  If the issue persists after trying the above solutions, it may be beneficial to involve your SAP Basis or technical team for further investigation.