How To Fix SWF_RUN_SERVICES123 - Wrong key for notification send

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_RUN_SERVICES - Workflow: Services

• Message number: 123

• Message text: Wrong key for notification send

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_RUN_SERVICES123 - Wrong key for notification send ?

  The SAP error message "SWF_RUN_SERVICES123 Wrong key for notification send" typically occurs in the context of workflow processing in SAP. This error indicates that there is an issue with the key used for sending notifications, which can be related to various factors such as configuration issues, missing data, or incorrect settings.
  Causes:
  
  Incorrect Workflow Configuration: The workflow might not be properly configured, leading to issues in sending notifications.
  Missing or Incorrect Data: The key used for the notification may not exist or may be incorrect, which can happen if the workflow instance is not properly initialized.
  Authorization Issues: The user or system may not have the necessary authorizations to send notifications.
  System or Technical Issues: There may be underlying technical issues in the SAP system that are causing the error.
  
  Solutions:
  
  
  Check Workflow Configuration:
  
  Review the workflow configuration to ensure that all necessary settings are correct.
  Verify that the workflow template is active and correctly defined.
  
  
  
  Validate Notification Settings:
  
  Ensure that the notification settings in the workflow are correctly defined, including the recipient and the message format.
  Check if the keys used for notifications are correctly set up in the system.
  
  
  
  Review User Authorizations:
  
  Ensure that the user or system has the necessary authorizations to send notifications. This can be checked in the user roles and profiles.
  
  
  
  Check for Missing Data:
  
  Investigate if there are any missing data elements that the workflow relies on. Ensure that all required fields are populated.
  
  
  
  Debugging:
  
  Use transaction codes like SWI1 (Work Item Selection) or SWI2_FREQ (Work Item Analysis) to analyze the workflow instance and identify where the error is occurring.
  You can also use transaction SWF_XI to check the workflow logs for more detailed error messages.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
  
  
  
  System Logs:
  
  Review system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Related Information:
  
  Workflow Monitoring: Use transaction SWI1 to monitor workflow instances and identify any that are in error status.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Documentation: Refer to SAP documentation for workflows to understand the configuration and setup better.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis or technical team for further investigation.