How To Fix SWF_RUN_SERVICES069 - Work item id for callback not provided

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_RUN_SERVICES - Workflow: Services

• Message number: 069

• Message text: Work item id for callback not provided

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_RUN_SERVICES069 - Work item id for callback not provided ?

  The SAP error message SWF_RUN_SERVICES069 indicates that a work item ID for a callback is not provided in the context of a workflow. This error typically occurs in SAP Business Workflow when a workflow instance is trying to execute a callback function, but the necessary work item ID is missing.
  Cause:
  
  Missing Work Item ID: The most common cause of this error is that the workflow instance is attempting to call a function or service that requires a work item ID, but this ID has not been passed or is not available in the current context.
  Configuration Issues: There may be issues with the configuration of the workflow or the associated tasks that lead to the work item ID not being generated or passed correctly.
  Programming Errors: If custom code is involved in the workflow, there may be programming errors that prevent the work item ID from being set or retrieved properly.
  
  Solution:
  
  Check Workflow Configuration: Review the workflow configuration to ensure that all necessary parameters, including the work item ID, are correctly set up. Make sure that the workflow is designed to pass the work item ID when calling the callback function.
  Debugging: Use transaction SWI1 (Work Item Selection) to analyze the workflow instance and check the logs for any additional error messages or warnings that might provide more context about the issue.
  Review Custom Code: If there is custom code involved, review it to ensure that it correctly handles the work item ID. Make sure that the work item ID is being passed to the callback function as expected.
  Check for Updates: Ensure that your SAP system is up to date with the latest support packages and notes, as there may be fixes or improvements related to workflow processing.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1 (Work Item Selection), SWI2_FREQ (Work Item Selection - Frequency), and SWI2_DURA (Work Item Selection - Duration) for monitoring and analyzing workflows.
  Workflow Logs: Check the workflow logs for any additional details that might help in diagnosing the issue. You can access logs through transaction SWI6 (Workflow Log).
  SAP Community: Consider searching or posting in the SAP Community forums for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.