How To Fix SWF_RUN628 - SWP_SUSPEN entry found is not a CANCEL

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_RUN - Workflow Runtime System

• Message number: 628

• Message text: SWP_SUSPEN entry found is not a CANCEL

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_RUN628 - SWP_SUSPEN entry found is not a CANCEL ?

  The SAP error message SWF_RUN628 with the description "SWP_SUSPEN entry found is not a CANCEL" typically occurs in the context of workflow processing in SAP. This error indicates that there is an issue with the workflow instance, specifically related to the suspension and cancellation of workflow tasks.
  Cause:
  
  Workflow Suspension: The error usually arises when a workflow instance is suspended, but the system is expecting a cancellation entry instead. This can happen if the workflow was not properly terminated or if there are inconsistencies in the workflow status.
  Incorrect Workflow Configuration: There may be issues with the workflow configuration or the way the workflow is designed, leading to unexpected states.
  Database Inconsistencies: Sometimes, inconsistencies in the database or workflow tables can lead to this error, especially if there were manual changes or if the system was not properly updated.
  
  Solution:
  
  Check Workflow Status: Use transaction code SWI1 (Work Item Selection) to check the status of the workflow instance. Look for any suspended workflows and analyze their status.
  Cancel the Workflow: If you find a suspended workflow that should be canceled, you can manually cancel it using transaction code SWI1 or SWI2 (Work Item Overview). Ensure that you have the necessary authorizations to perform this action.
  Review Workflow Logs: Use transaction code SWI6 (Workflow Log) to review the logs for the specific workflow instance. This can provide insights into what caused the suspension and help identify any underlying issues.
  Check Workflow Definitions: Review the workflow definitions and ensure that they are correctly configured. Look for any missing or incorrect steps that could lead to this error.
  Database Consistency Check: If the issue persists, consider running a consistency check on the workflow tables. This may require assistance from your SAP Basis team or a technical consultant.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that can resolve known issues.
  
  Related Information:
  
  Transaction Codes:
  
  SWI1: Work Item Selection
  SWI2: Work Item Overview
  SWI6: Workflow Log
  
  
  SAP Documentation: Refer to the official SAP Help Portal for documentation on workflow management and troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the problem continues after trying the above solutions, it may be necessary to involve your SAP support team or consult with SAP directly for further assistance.