How To Fix SWF_RUN585 - Unable to start Workflow &1 synchronously

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_RUN - Workflow Runtime System

• Message number: 585

• Message text: Unable to start Workflow &1 synchronously

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_RUN585 - Unable to start Workflow &1 synchronously ?

  The SAP error message SWF_RUN585, which states "Unable to start Workflow &1 synchronously," typically occurs when there is an issue with starting a workflow instance in a synchronous manner. This can happen for various reasons, and understanding the cause is essential for troubleshooting and resolving the issue.
  Possible Causes:
  
  
  Workflow Definition Issues: The workflow definition might be incorrect or incomplete. This could include missing steps, incorrect event bindings, or other configuration problems.
  
  
  System Performance: If the SAP system is under heavy load or experiencing performance issues, it may not be able to process the workflow request synchronously.
  
  
  Authorization Issues: The user or system trying to start the workflow may not have the necessary authorizations to execute the workflow.
  
  
  Configuration Errors: There may be configuration errors in the workflow settings or in the related business objects.
  
  
  Technical Errors: There could be underlying technical issues, such as database connectivity problems or issues with the workflow runtime environment.
  
  
  Missing Workflow Runtime: The workflow runtime environment may not be properly set up or may be missing components.
  
  
  Solutions:
  
  
  Check Workflow Definition: Review the workflow definition in the SAP Business Workflow (transaction SWDD) to ensure that it is correctly configured and activated.
  
  
  Monitor System Performance: Use transaction ST22 (Dump Analysis) and SM21 (System Log) to check for any performance issues or dumps that might indicate underlying problems.
  
  
  Verify Authorizations: Ensure that the user or system has the necessary authorizations to start the workflow. You can check this using transaction SU53 after the error occurs.
  
  
  Review Configuration: Check the configuration settings for the workflow and related business objects. Ensure that all necessary settings are in place.
  
  
  Check Technical Logs: Look into the technical logs for any errors or warnings that might provide more context about the issue. Use transaction SLG1 to check application logs.
  
  
  Test Workflow in Background: If synchronous execution fails, try to start the workflow in the background to see if it works. This can help identify if the issue is related to synchronous processing.
  
  
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that might address this specific error or provide patches or updates.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SWDD: Workflow Builder
  SWI1: Work Item Selection
  SWI2_FREQ: Work Item Selection for Workflow
  SLG1: Application Log
  ST22: Dump Analysis
  SM21: System Log
  
  
  
  Documentation: Refer to the SAP Help Portal for detailed documentation on workflows and troubleshooting common issues.
  
  
  By following these steps, you should be able to identify the cause of the SWF_RUN585 error and implement a suitable solution.