How To Fix SWF_RUN491 - Work item events have been activated

SWF_RUN491 - Overview

• Message type: E = Error

• Message class: SWF_RUN - Workflow Runtime System

• Message number: 491

• Message text: Work item events have been activated

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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SWF_RUN491 - Details

• The SAP error message SWF_RUN491 indicates that work item events have been activated in the workflow. This message typically arises in the context of SAP Business Workflow when there are issues related to the processing of work items, particularly when events are triggered for work items that are already in process or have been completed.
  
  Cause:
  
  Event Triggering: The error can occur if there are events that are triggered for work items that are not in a state to process those events. This can happen if the workflow is not designed to handle certain events at specific stages.
  Workflow Configuration: There may be issues with the configuration of the workflow, such as incorrect event linkage or missing event handlers.
  System Performance: High system load or performance issues can lead to delays in processing work items and their associated events.
  Data Consistency: Inconsistencies in the data related to the work items can also lead to this