How To Fix SWF_RUN484 - Work item events are currently locked: Action not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_RUN - Workflow Runtime System

• Message number: 484

• Message text: Work item events are currently locked: Action not possible

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_RUN484 - Work item events are currently locked: Action not possible ?

  The SAP error message SWF_RUN484 indicates that work item events are currently locked, which means that certain actions cannot be performed on the work items in the workflow. This typically occurs when there are ongoing processes or transactions that are preventing modifications to the work items.
  Cause:
  
  Ongoing Workflow Processes: The work item is part of a workflow that is currently being processed, and certain actions are restricted until the workflow completes.
  Locking Mechanism: SAP uses a locking mechanism to ensure data integrity. If a work item is being processed or if there are pending actions, it may be locked.
  System Performance Issues: Sometimes, system performance issues or deadlocks can lead to work items being locked unintentionally.
  
  Solution:
  
  Wait for Completion: If the work item is part of an ongoing workflow, wait for the workflow to complete. Once the workflow is finished, the lock should be released.
  Check Workflow Logs: Use transaction codes like SWI1 (Work Item Selection) or SWI2_FREQ (Work Item Overview) to check the status of the workflow and identify any issues.
  Release Locks: If you have the necessary authorizations, you can manually release locks using transaction code SM12 (Lock Entries). However, be cautious with this approach, as it may lead to data inconsistencies if not handled properly.
  Review Workflow Configuration: Ensure that the workflow is configured correctly and that there are no issues with the workflow definition that could lead to locking.
  System Monitoring: Monitor the system for performance issues or deadlocks that may be causing the locking. Use transaction codes like SM21 (System Log) and ST22 (Dump Analysis) to check for any related errors.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes:
  
  SWI1: Work Item Selection
  SWI2_FREQ: Work Item Overview
  SM12: Lock Entries
  SM21: System Log
  ST22: Dump Analysis
  
  
  Workflow Monitoring: Regularly monitor workflows to ensure they are functioning correctly and to identify any potential issues early.
  Documentation: Refer to SAP documentation for detailed information on workflow management and error handling.
  
  By following these steps, you should be able to address the SWF_RUN484 error and understand the underlying causes of work item locking in SAP workflows.