How To Fix SWF_POWL_UI015 - Work item was forwarded

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_POWL_UI - Business Workflow: Worklist in POWL

• Message number: 015

• Message text: Work item was forwarded

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_POWL_UI015 - Work item was forwarded ?

  The SAP error message SWF_POWL_UI015 indicates that a work item has been forwarded to another user or group. This message typically appears in the context of SAP Business Workflow and the Process-Oriented Worklist (POWL). Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Work Item Forwarding: The primary cause of this message is that a user has forwarded a work item to another user. This is a standard functionality in SAP workflows, allowing users to delegate tasks.
  User Permissions: The user may not have the necessary permissions to view or process the work item after it has been forwarded.
  Workflow Configuration: There may be issues with the workflow configuration that affect how work items are handled and displayed.
  
  Solution:
  
  Check Work Item Status: Verify the status of the work item in the workflow. If it has been forwarded, you may need to check with the user to whom it was forwarded.
  User Notifications: Ensure that the user who forwarded the work item is aware of the action and that the intended recipient has received the work item.
  Permissions Review: Check the user roles and permissions to ensure that they have the necessary access to view and process the work item.
  Workflow Monitoring: Use transaction codes like SWI1 (Work Item Selection) or SWI2_FREQ (Work Item Overview) to monitor the status of work items and see if there are any issues with the workflow.
  Consult Documentation: Review SAP documentation or help resources related to workflow management for any specific configurations or settings that may need adjustment.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to work item forwarding or the SWF_POWL_UI015 message.
  Workflow Customization: If you are a developer or administrator, consider reviewing the workflow customization settings in transaction SWDD (Workflow Builder) to ensure that the workflow is set up correctly.
  User Training: Ensure that users are trained on how to properly forward work items and understand the implications of doing so.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or refer to SAP community forums for additional insights.