How To Fix SWF_POWL_UI012 - Substitute was applied

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_POWL_UI - Business Workflow: Worklist in POWL

• Message number: 012

• Message text: Substitute was applied

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_POWL_UI012 - Substitute was applied ?

  The SAP error message SWF_POWL_UI012, which states "Substitute was applied," typically occurs in the context of the SAP Workflow system when a user has set up a substitute for their workflow tasks. This message indicates that the workflow tasks are being processed by a substitute user instead of the original user.
  Cause:
  
  Substitution Setup: The original user has set up a substitute in the SAP system, which means that any workflow tasks that would normally go to the original user are redirected to the substitute user.
  Workflow Configuration: The workflow may be configured to automatically apply substitutes based on certain conditions or settings.
  User Absence: The original user may be on leave or unavailable, prompting the need for a substitute to handle their tasks.
  
  Solution:
  
  Check Substitute Settings: Verify the substitute settings for the user in question. This can be done through the SAP GUI by navigating to the user’s profile and checking the substitution settings.
  
  Transaction Code: SWUS (for setting up substitutes).
  
  
  Review Workflow Tasks: If you are an administrator, review the workflow tasks to see if they are being correctly routed to the substitute. Ensure that the substitute is properly configured to handle the tasks.
  Inform Users: If the message is causing confusion, inform users that the substitute is currently handling their tasks and that they can check the status of their workflows through the appropriate POWL (Personal Object Worklist) or task management tools.
  Adjust Workflow Configuration: If necessary, adjust the workflow configuration to ensure that substitutes are applied correctly and that users are aware of the substitution.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWUS (Substitution Management) and SWI1 (Work Item Selection) to manage and monitor workflow items.
  Documentation: Refer to SAP Help documentation for detailed information on workflow management and substitution settings.
  User Training: Consider providing training for users on how to set up and manage substitutes effectively to minimize confusion in the future.
  
  If the issue persists or if there are specific concerns regarding the workflow behavior, it may be beneficial to consult with your SAP Basis or Workflow team for further investigation.