How To Fix SWF_MAIL011 - Other executed (runtime:&1ms)

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_MAIL - Workflow: Error in Workflow Mail Connection

• Message number: 011

• Message text: Other executed (runtime:&1ms)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_MAIL011 - Other executed (runtime:&1ms) ?

  The SAP error message SWF_MAIL011 typically indicates that there was an issue related to the execution of a workflow task that involves sending an email. The message includes a runtime value (e.g., runtime:&1ms), which indicates how long the task took to execute.
  Cause:
  
  Email Configuration Issues: The SAP system may not be properly configured to send emails. This could be due to incorrect settings in the SMTP configuration or missing parameters.
  Workflow Task Issues: The specific workflow task that is trying to send the email may have issues, such as incorrect recipient addresses or missing data.
  System Performance: If the system is under heavy load or if there are performance issues, it may affect the execution of the workflow tasks.
  Authorization Issues: The user executing the workflow may not have the necessary authorizations to send emails or execute the workflow task.
  
  Solution:
  
  
  Check SMTP Configuration:
  
  Go to transaction code SCOT to check the SMTP settings.
  Ensure that the SMTP node is configured correctly and that the mail server is reachable.
  Test the email sending functionality from the SAP system to ensure it works.
  
  
  
  Review Workflow Configuration:
  
  Use transaction code SWI1 to monitor workflow instances and check for any errors related to the specific workflow task.
  Ensure that the workflow task is correctly configured and that all necessary data (like recipient email addresses) is available.
  
  
  
  Check System Performance:
  
  Monitor system performance using transaction codes like ST22 (dump analysis) and SM21 (system log) to identify any performance bottlenecks.
  If the system is under heavy load, consider optimizing performance or scheduling the workflow to run during off-peak hours.
  
  
  
  Authorization Check:
  
  Verify that the user executing the workflow has the necessary authorizations to send emails and execute the workflow task.
  Use transaction code SU53 to check for any authorization issues after the error occurs.
  
  
  
  Review Logs:
  
  Check the application logs using transaction code SLG1 for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to the SWF_MAIL011 error.
  Workflow Documentation: Review SAP documentation on workflows and email notifications for best practices and troubleshooting tips.
  Community Forums: Consider searching or posting in SAP community forums for additional insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify the root cause of the SWF_MAIL011 error and implement the necessary solutions to resolve it.