How To Fix SWF_MAIL009 - Generate relations executed (runtime:&1ms)

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_MAIL - Workflow: Error in Workflow Mail Connection

• Message number: 009

• Message text: Generate relations executed (runtime:&1ms)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_MAIL009 - Generate relations executed (runtime:&1ms) ?

  The SAP error message SWF_MAIL009 indicates that there was an issue related to the generation of relations in the workflow mail system. This message typically appears in the context of SAP Business Workflow when there is a problem with the mail notifications that are supposed to be sent out as part of the workflow process.
  Cause:
  The error message SWF_MAIL009 can be caused by several factors, including:
  
  Configuration Issues: Incorrect configuration of the workflow mail settings in the SAP system.
  Missing or Incorrect Data: Required data for generating the relations may be missing or incorrectly set up.
  Performance Issues: The system may be experiencing performance issues that affect the execution time of the mail generation process.
  Authorization Problems: The user executing the workflow may not have the necessary authorizations to send mail notifications.
  System Errors: There may be underlying system errors or bugs that are causing the mail generation process to fail.
  
  Solution:
  To resolve the SWF_MAIL009 error, you can take the following steps:
  
  
  Check Configuration:
  
  Verify the configuration settings for the workflow mail system in transaction code SWU3 (Automatic Workflow Customizing).
  Ensure that the mail settings are correctly configured, including the SMTP settings if applicable.
  
  
  
  Review Workflow Definitions:
  
  Check the workflow definitions to ensure that all necessary data is correctly defined and that there are no missing elements.
  
  
  
  Check User Authorizations:
  
  Ensure that the user executing the workflow has the necessary authorizations to send mail notifications. You can check this in transaction code SU53 after the error occurs.
  
  
  
  Monitor System Performance:
  
  Use transaction codes like ST22 (Dump Analysis) and SM21 (System Log) to check for any system errors or performance issues that may be affecting the workflow mail generation.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the workflow to identify where the process is failing. You can use transaction code SWI1 to analyze workflow instances.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches and updates.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SWU3: Automatic Workflow Customizing
  SWI1: Work Item Selection
  SU53: Authorization Check
  ST22: Dump Analysis
  SM21: System Log
  
  
  
  Documentation: Refer to the SAP Help Portal for detailed documentation on workflow configuration and troubleshooting.
  
  
  By following these steps, you should be able to identify and resolve the underlying cause of the SWF_MAIL009 error message in your SAP system.