How To Fix SWF_MAIL003 - Error in processing step: Sending mail

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_MAIL - Workflow: Error in Workflow Mail Connection

• Message number: 003

• Message text: Error in processing step: Sending mail

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_MAIL003 - Error in processing step: Sending mail ?

  The SAP error message SWF_MAIL003 indicates that there was an error in processing the step related to sending an email within the SAP workflow. This error can occur for various reasons, and understanding the cause and potential solutions can help resolve the issue.
  Causes of SWF_MAIL003
  
  
  SMTP 
  Configuration Issues: The Simple Mail Transfer Protocol (SMTP) settings in the SAP system may not be configured correctly. This includes incorrect SMTP server address, port number, or authentication settings.
  
  
  Network Issues: There may be network connectivity problems preventing the SAP system from reaching the SMTP server.
  
  
  Email Address Issues: The recipient's email address may be invalid or incorrectly formatted.
  
  
  Authorization Issues: The user or the system may not have the necessary authorizations to send emails.
  
  
  Mail Server Issues: The mail server itself may be down or experiencing issues.
  
  
  SAP Notes: There may be specific SAP Notes that address known issues related to email sending in workflows.
  
  
  Solutions
  
  
  Check SMTP Configuration:
  
  Go to transaction