How To Fix SWF_GP_DEF062 - Rule '&' for agent determination is not defined

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_GP_DEF - Guided Procedures Import

• Message number: 062

• Message text: Rule '&' for agent determination is not defined

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_GP_DEF062 - Rule '&' for agent determination is not defined ?

  The SAP error message SWF_GP_DEF062 indicates that there is an issue with the agent determination rule in the workflow configuration. Specifically, it means that the rule referenced by the placeholder '&' is not defined in the system. This can occur in various scenarios, such as when setting up workflows for approvals, notifications, or other processes that require agent determination.
  Cause:
  
  Missing Rule Definition: The specific agent determination rule that is referenced in the workflow is not defined in the system.
  Incorrect Configuration: The workflow configuration may be pointing to a rule that has been deleted or is not active.
  Typographical Error: There may be a typo in the rule name or identifier that is causing the system to not recognize it.
  Transport Issues: If the workflow was transported from one system to another, the rule may not have been included in the transport.
  
  Solution:
  
  
  Define the Rule: 
  
  Go to the transaction code SWF_WORKFLOW or SWDD (Workflow Builder) and check the agent determination rules.
  Ensure that the rule referenced by the placeholder '&' is defined and active.
  
  
  
  Check Configuration:
  
  Review the workflow configuration to ensure that it is correctly set up to use the appropriate agent determination rule.
  If the rule is supposed to be there, you may need to recreate it.
  
  
  
  Correct Typographical Errors:
  
  Double-check the spelling and syntax of the rule name in the workflow configuration.
  
  
  
  Transport Check:
  
  If the workflow was transported, ensure that all necessary objects, including the agent determination rules, were included in the transport request.
  
  
  
  Testing:
  
  After making the necessary changes, test the workflow to ensure that the agent determination is functioning as expected.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SWDD: Workflow Builder
  SWF_WORKFLOW: Workflow Administration
  SWI1: Work Item Selection
  SWI2_FREQ: Work Item Selection by Frequency
  
  
  
  Documentation: Refer to SAP Help documentation for detailed information on workflow configuration and agent determination.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to agent determination rules and workflows.
  
  
  By following these steps, you should be able to resolve the SWF_GP_DEF062 error and ensure that your workflow can correctly determine agents as needed.