How To Fix SWF_FLEX_RUN085 - Mail "Negative Completion" registered for send (Template '&1')

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_FLEX_RUN - Workflow: Runtime Errors

• Message number: 085

• Message text: Mail "Negative Completion" registered for send (Template '&1')

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_FLEX_RUN085 - Mail "Negative Completion" registered for send (Template '&1') ?

  The SAP error message SWF_FLEX_RUN085 indicates that there was a "Negative Completion" registered for sending a mail using a specific template. This typically occurs in the context of SAP Workflow when an email notification fails to be sent successfully.
  Cause:
  
  Template Issues: The specified template (&1) may not exist, may be incorrectly configured, or may have missing or incorrect data.
  Mail Configuration: There could be issues with the mail configuration in the SAP system, such as SMTP settings not being correctly set up.
  User Authorization: The user or the workflow agent may not have the necessary authorizations to send emails.
  System Errors: There may be underlying system errors or connectivity issues with the mail server.
  Recipient Issues: The recipient's email address may be invalid or incorrectly formatted.
  
  Solution:
  
  Check Template: Verify that the email template specified in the error message exists and is correctly configured. Ensure that all required fields are filled out properly.
  Review Mail Configuration: Check the SMTP configuration in transaction SCOT to ensure that the settings are correct and that the mail server is reachable.
  User Authorizations: Ensure that the user or workflow agent has the necessary authorizations to send emails. You can check this in transaction SU01 or PFCG.
  Check Logs: Review the workflow logs and the application logs (transaction SLG1) for more detailed error messages that can provide additional context.
  Test Email Sending: Use transaction SOST to check the status of sent emails and to see if there are any failed messages. You can also try sending a test email to verify that the mail system is functioning correctly.
  Recipient Validation: Ensure that the recipient's email address is valid and correctly formatted.
  
  Related Information:
  
  Transaction Codes:
  
  SWI1: Workflow overview to check the status of workflows.
  SOST: To monitor the status of sent emails.
  SCOT: To configure and check SMTP settings.
  SLG1: To view application logs for detailed error messages.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues related to email sending in workflows.
  Documentation: Refer to SAP Help documentation for workflows and email notifications for best practices and troubleshooting steps.
  
  By following these steps, you should be able to identify and resolve the issue causing the SWF_FLEX_RUN085 error message.