How To Fix SWF_CST016 - Verification workflow started

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_CST - Message Class for Workflow Customizing

• Message number: 016

• Message text: Verification workflow started

What causes this issue?

An event has been created that starts the verification workflow.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Go to the Business Workplace.
You will find a user decision work item in your workflow inbox.
Execute this work item.
You receive two mails. These are the notifications of completion for
this user decision and the subsequent background step.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_CST016 - Verification workflow started ?

  The SAP error message SWF_CST016, which states "Verification workflow started," typically occurs in the context of SAP Business Workflow. This message indicates that a verification workflow has been initiated, often in relation to a business process that requires approval or validation.
  Cause:
  
  Workflow Triggered: The error message is not necessarily an error but rather an informational message indicating that a verification workflow has been triggered. This can happen in various scenarios, such as when a document is created or modified, and it requires approval from a designated user or group.
  Configuration Issues: If the workflow is not configured correctly, it may lead to unexpected behavior or delays in processing.
  User Authorization: The user may not have the necessary authorizations to complete the workflow, leading to a halt in the process.
  System Performance: If the system is experiencing performance issues, it may delay the execution of the workflow.
  
  Solution:
  
  Check Workflow Configuration: Ensure that the workflow is configured correctly in the SAP system. This includes checking the workflow definition, tasks, and any associated rules.
  Monitor Workflow Instances: Use transaction codes like SWI1 (Work Item Selection) or SWI2_FREQ (Work Item Selection for Frequent Work Items) to monitor the status of the workflow instances. This can help identify if the workflow is stuck or if there are any pending approvals.
  User Authorizations: Verify that the users involved in the workflow have the necessary authorizations to execute their tasks. This may involve checking roles and profiles in transaction PFCG.
  Performance Monitoring: If the system is slow, consider checking system performance metrics and addressing any underlying issues, such as database performance or server load.
  Workflow Logs: Check the workflow logs for any errors or warnings that may provide more context about the issue. You can use transaction SWI1 to view the logs.
  Consult Documentation: Refer to SAP documentation or help resources for specific details related to the workflow in question.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWDD (Workflow Builder), SWI1 (Work Item Selection), and SWI2_FREQ (Work Item Selection for Frequent Work Items).
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide updates related to workflows.
  SAP Community: Engage with the SAP Community forums for insights and solutions from other users who may have encountered similar issues.
  
  If the message persists or if there are specific errors associated with the workflow, it may be beneficial to consult with your SAP Basis or Workflow team for further investigation.