How To Fix SWF_CST014 - Synchronization of passwords failed

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_CST - Message Class for Workflow Customizing

• Message number: 014

• Message text: Synchronization of passwords failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_CST014 - Synchronization of passwords failed ?

  The SAP error message SWF_CST014, which indicates that "Synchronization of passwords failed," typically occurs in the context of SAP Workflow or when dealing with user management and password synchronization between different systems or clients. This error can arise due to various reasons, and here are some common causes, solutions, and related information:
  Causes:
  
  Incorrect User Credentials: The user credentials being used for synchronization may be incorrect or outdated.
  Network Issues: There may be network connectivity issues between the systems involved in the synchronization process.
  Configuration Errors: The configuration settings for password synchronization may not be set up correctly in the SAP system.
  Authorization Issues: The user performing the synchronization may not have the necessary authorizations to execute the password synchronization.
  System Lock: The target system may be locked or not available for synchronization.
  Password Policy Violations: The new password may not comply with the password policy defined in the target system.
  
  Solutions:
  
  Verify User Credentials: Ensure that the user credentials being used for synchronization are correct and have not expired.
  Check Network Connectivity: Ensure that there are no network issues preventing communication between the systems.
  Review Configuration Settings: Check the configuration settings for password synchronization in transaction codes like SU01, SU10, or PFCG to ensure they are correctly set up.
  Check Authorizations: Ensure that the user has the necessary authorizations to perform password synchronization. You may need to check roles and profiles assigned to the user.
  System Availability: Verify that the target system is available and not locked. You can check the system status in the SAP GUI.
  Password Policy Compliance: Ensure that the new password meets the password policy requirements of the target system. This may include length, complexity, and other criteria.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), SU10 (Mass User Maintenance), and PFCG (Role Maintenance) for managing users and roles.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to password synchronization. You can search the SAP Support Portal for notes related to SWF_CST014.
  Logs and Traces: Review system logs and traces for more detailed error messages that can provide additional context for the failure. You can use transaction SLG1 to check application logs.
  SAP Community: Engage with the SAP Community forums for insights and solutions from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.