How To Fix SWF_CST012 - Background user (&) could not be created

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_CST - Message Class for Workflow Customizing

• Message number: 012

• Message text: Background user (&) could not be created

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_CST012 - Background user (&) could not be created ?

  The SAP error message SWF_CST012 indicates that the system was unable to create a background user for a workflow. This error typically arises in the context of SAP Business Workflow when the system attempts to create a background user for executing workflow tasks but encounters an issue.
  Causes:
  
  Authorization Issues: The user executing the workflow may not have the necessary authorizations to create a background user.
  User Master Data Issues: There may be issues with the user master data, such as missing or incorrect information.
  System Configuration: The system may not be properly configured to allow the creation of background users.
  Technical Errors: There could be underlying technical issues, such as database problems or inconsistencies in the user management system.
  
  Solutions:
  
  
  Check Authorizations:
  
  Ensure that the user executing the workflow has the necessary authorizations to create background users. This may involve checking roles and profiles assigned to the user.
  
  
  
  Review User Master Data:
  
  Verify that the user master data is complete and correct. Check for any missing fields or incorrect entries in the user profile.
  
  
  
  System Configuration:
  
  Check the configuration settings related to background processing and user management in the SAP system. Ensure that the system is set up to allow the creation of background users.
  
  
  
  Check Workflow Settings:
  
  Review the workflow settings to ensure that they are correctly configured. This includes checking the workflow definition and any associated tasks.
  
  
  
  Consult SAP Notes:
  
  Look for relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide solutions or workarounds for known issues.
  
  
  
  Technical Support:
  
  If the issue persists, consider reaching out to SAP support for assistance. They can provide more detailed troubleshooting based on the specific system configuration and logs.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as SU01 (User Maintenance) to check user details or SWI1 (Work Item Selection) to analyze workflow items.
  Logs and Traces: Check the system logs (transaction SM21) and workflow logs (transaction SWI1) for additional error messages or warnings that could provide more context about the issue.
  Background Job Monitoring: Use transaction SM37 to monitor background jobs and see if there are any related jobs that failed or encountered issues.
  
  By following these steps, you should be able to identify the cause of the SWF_CST012 error and implement a solution.