How To Fix SWF_CCMS013 - At least one event waiting for x minutes for notification

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_CCMS - CCMS: Monitoring

• Message number: 013

• Message text: At least one event waiting for x minutes for notification

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_CCMS013 - At least one event waiting for x minutes for notification ?

  The SAP error message SWF_CCMS013 indicates that there is an issue with the event handling in the SAP system, specifically that at least one event has been waiting for a notification for a specified duration (x minutes). This can occur in various scenarios, often related to workflow or event management.
  Cause:
  
  Event Triggering Issues: The event that is supposed to trigger a notification may not be firing correctly due to configuration issues or missing prerequisites.
  System Performance: High system load or performance issues can delay the processing of events, causing them to exceed the waiting time threshold.
  Configuration Errors: Incorrect configuration of the event handling or workflow settings can lead to events not being processed as expected.
  Missing Event Handlers: The event may not have a corresponding handler or the handler may not be active.
  Transport Issues: If the event was recently transported from another system, there may be inconsistencies or missing components.
  
  Solution:
  
  Check Event Configuration: Review the configuration of the events in transaction SWUE (Workflow Event Management) to ensure that they are set up correctly.
  Monitor System Performance: Use transaction ST22 (Dump Analysis) and SM21 (System Log) to check for any performance issues or errors that might be affecting event processing.
  Review Workflow Logs: Check the workflow logs in transaction SWI1 (Work Item Selection) to see if there are any errors or warnings related to the events.
  Event Handler Verification: Ensure that the event handlers are correctly defined and active. You can check this in transaction SWF_WORKFLOW.
  Adjust Timeout Settings: If the waiting time is too short for your system's performance, consider adjusting the timeout settings for event notifications.
  Reprocess Events: If events are stuck, you may need to manually reprocess them or restart the relevant background jobs.
  Consult SAP Notes: Look for any relevant SAP Notes that might address known issues related to this error message.
  
  Related Information:
  
  Transaction Codes: 
  
  SWUE: Workflow Event Management
  SWI1: Work Item Selection
  SM21: System Log
  ST22: Dump Analysis
  
  
  SAP Documentation: Refer to the official SAP Help Portal for detailed documentation on workflow and event management.
  SAP Community: Engage with the SAP Community forums for insights and solutions from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.