How To Fix SWF_CCMS011 - Events with ERROR status in the event queue

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_CCMS - CCMS: Monitoring

• Message number: 011

• Message text: Events with ERROR status in the event queue

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_CCMS011 - Events with ERROR status in the event queue ?

  The SAP error message SWF_CCMS011 indicates that there are events in the event queue that have an ERROR status. This typically occurs in the context of SAP Workflow and can be related to various issues, such as problems with the workflow definition, missing data, or issues with the underlying business processes.
  Causes:
  
  Workflow Definition Issues: The workflow may not be correctly defined or activated, leading to errors when trying to process events.
  Missing or Incorrect Data: Required data for the workflow execution may be missing or incorrect, causing the workflow to fail.
  System Configuration Issues: There may be configuration issues in the SAP system that prevent the workflow from executing properly.
  Authorization Problems: The user or system may lack the necessary authorizations to execute certain steps in the workflow.
  Technical Errors: There could be technical issues such as system downtime, network problems, or database issues that affect the workflow processing.
  
  Solutions:
  
  Check Workflow Definition: Review the workflow definition in transaction SWDD (Workflow Builder) to ensure it is correctly defined and activated.
  Analyze Event Logs: Use transaction SWI1 (Work Item Selection) or SWI2_FREQ (Work Item Overview) to analyze the work items and events that are in error status. This can provide insights into what went wrong.
  Review Error Details: Check the detailed error messages associated with the events. This can often be found in the workflow log or by using transaction SWI2_DIAG.
  Correct Data Issues: Ensure that all required data for the workflow is available and correct. This may involve checking the relevant business documents or master data.
  Check Authorizations: Verify that the user or system has the necessary authorizations to execute the workflow steps.
  System Monitoring: Monitor the system for any technical issues that may be affecting workflow processing. This can include checking system logs, performance metrics, and network connectivity.
  Reprocess Events: If the issues have been resolved, you may need to reprocess the events. This can often be done through transaction SWUE (Execute Workflow) or by manually triggering the workflow again.
  
  Related Information:
  
  Transaction Codes:
  
  SWDD: Workflow Builder
  SWI1: Work Item Selection
  SWI2_FREQ: Work Item Overview
  SWUE: Execute Workflow
  SWI2_DIAG: Workflow Diagnosis
  
  
  SAP Notes: Check for relevant SAP Notes that may address specific issues related to your version of SAP or the specific workflow you are using.
  Documentation: Refer to SAP Help documentation for detailed information on workflows and error handling.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve the issue with the events in the event queue.