How To Fix SUSR_CERT004 - Invalid logon data

SUSR_CERT004 - Overview

• Message type: E = Error

• Message class: SUSR_CERT - User Certificates Administration

• Message number: 004

• Message text: Invalid logon data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SUSR_CERT004 - Invalid logon data ?

  The SAP error message SUSR_CERT004: Invalid logon data typically occurs when there is an issue with the credentials being used to log into the SAP system. This error can arise in various contexts, such as when using SAP GUI, SAP Fiori, or other interfaces.
  Causes:
  
  Incorrect Username or Password: The most common cause is that the username or password entered is incorrect.
  Account Lockout: The user account may be locked due to multiple failed login attempts.
  Expired Password: The password may have expired and needs to be reset.
  User Not Authorized: The user may not have the necessary authorizations to log in.
  Profile Issues: There may be issues with the user profile or settings in the SAP system.
  Technical Issues: There could be underlying technical issues with the SAP system or network connectivity.
  
  Solutions:
  
  Verify Credentials: Double-check the username and password for accuracy. Ensure that the Caps Lock key is not inadvertently activated.
  Reset Password: If the password is expired