How To Fix SUP021 - Please enter valid Superchoice Fund

SAP Error Message - Details

• Message type: E = Error

• Message class: SUP - Message class for superannuation fund maintenance

• Message number: 021

• Message text: Please enter valid Superchoice Fund

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SUP021 - Please enter valid Superchoice Fund ?

  The SAP error message SUP021, which states "Please enter valid Superchoice Fund," typically occurs in the context of payroll processing or employee benefits management within the SAP system, particularly when dealing with superannuation (retirement fund) contributions in Australia.
  Cause:
  The error usually arises due to one of the following reasons:
  
  Invalid Fund Code: The superannuation fund code entered does not exist in the system or is not recognized as a valid fund.
  Missing Fund Details: The necessary details for the superannuation fund, such as the fund name or ABN (Australian Business Number), may not be properly configured in the system.
  Inactive Fund: The fund may be inactive or not set up correctly in the SAP system.
  Data Entry Error: There may be a typographical error in the fund code or name entered by the user.
  
  Solution:
  To resolve the SUP021 error, you can take the following steps:
  
  Verify Fund Code: Check the superannuation fund code you are entering. Ensure that it is correct and matches the codes defined in the SAP system.
  Check Fund Configuration:
  
  Navigate to the configuration settings for superannuation funds in SAP.
  Ensure that the fund is set up correctly with all required details, including the fund name, ABN, and any other relevant information.
  
  
  Activate Fund: If the fund is inactive, you may need to activate it or consult with your system administrator to do so.
  Consult Documentation: Refer to your organization's documentation or SAP help resources for specific guidelines on entering superannuation fund details.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or a consultant who specializes in SAP payroll and superannuation processing.
  
  Related Information:
  
  SAP Transaction Codes: Familiarize yourself with relevant transaction codes that may help in managing superannuation funds, such as:
  
  SPRO: For configuration settings.
  PA30: For maintaining employee master data.
  
  
  Superannuation Compliance: Ensure that your organization complies with Australian superannuation laws and regulations, as this may affect how funds are set up and processed in SAP.
  User Training: Consider providing training for users who enter superannuation fund details to minimize data entry errors.
  
  By following these steps, you should be able to resolve the SUP021 error and ensure that valid superannuation fund information is entered into the SAP system.