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Message type: E = Error
Message class: SUP - Message class for superannuation fund maintenance
Message number: 019
Message text: & & & &
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
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SUP019
- & & & & ?The SAP error message SUP019 typically indicates an issue related to the SAP Mobile Platform (SMP) or SAP Mobile Services. This error can occur in various contexts, often related to the configuration or communication between the mobile application and the backend systems.
Cause:
- Configuration Issues: The error may arise from incorrect configuration settings in the SAP Mobile Platform or the backend system.
- Network Issues: Problems with network connectivity can lead to this error, especially if the mobile application cannot reach the backend services.
- Authentication Problems: If there are issues with user authentication or authorization, this error may be triggered.
- Service Availability: The backend service that the mobile application is trying to access may be down or unavailable.
Solution:
- Check Configuration: Review the configuration settings in the SAP Mobile Platform and ensure that they are correctly set up. This includes checking the connection settings, service URLs, and any relevant parameters.
- Network Connectivity: Verify that the mobile device has a stable internet connection and can reach the backend services. You can test this by accessing the service URLs directly from a browser or using tools like Postman.
- Authentication and Authorization: Ensure that the user credentials being used are correct and that the user has the necessary permissions to access the services.
- Service Status: Check the status of the backend services to ensure they are running and accessible. You may need to restart services or check logs for any errors.
- Logs and Traces: Review the logs on both the mobile application and the backend system for any additional error messages or warnings that could provide more context about the issue.
Related Information:
If the problem persists after trying the above solutions, consider reaching out to SAP support for further assistance.
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