How To Fix /STTPEC/WHS_MOB005 - Failed to call screen.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /STTPEC/WHS_MOB -

  • Message number: 005

  • Message text: Failed to call screen.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /STTPEC/WHS_MOB005 - Failed to call screen. ?

    The SAP error message /STTPEC/WHS_MOB005 Failed to call screen typically occurs in the context of SAP Mobile solutions, particularly when there is an issue with the mobile application trying to access a specific screen or transaction. This error can arise due to various reasons, including configuration issues, missing authorizations, or problems with the mobile application itself.

    Causes:

    1. Configuration Issues: The mobile application may not be properly configured to access the required screen or transaction.
    2. Authorization Problems: The user may not have the necessary authorizations to access the screen or transaction.
    3. Screen Not Available: The specific screen or transaction may not be available in the mobile environment.
    4. Technical Issues: There could be underlying technical issues, such as network problems or issues with the mobile device.
    5. Version Compatibility: The version of the mobile application may not be compatible with the backend SAP system.

    Solutions:

    1. Check Configuration: Ensure that the mobile application is correctly configured to access the required screens. This may involve checking the settings in the SAP backend and ensuring that the mobile application is set up correctly.
    2. Verify Authorizations: Check the user’s authorizations in the SAP system. Ensure that the user has the necessary roles and permissions to access the specific screen or transaction.
    3. Screen Availability: Confirm that the screen or transaction is available in the mobile application. You may need to consult with your SAP administrator or check the mobile application documentation.
    4. Network and Device Check: Ensure that the mobile device has a stable network connection and that there are no issues with the device itself.
    5. Update Application: If there are known issues with the current version of the mobile application, consider updating it to the latest version that is compatible with your SAP system.
    6. Consult Logs: Check the application logs and SAP system logs for more detailed error messages that can provide additional context for troubleshooting.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to the error message. SAP frequently releases updates and fixes for known problems.
    • Documentation: Review the documentation for the specific mobile application you are using, as it may provide insights into configuration and troubleshooting steps.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.

    If the problem persists after trying the above solutions, it may be necessary to involve your SAP support team or consult with SAP directly for further assistance.

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