How To Fix /STTPEC/WHS_MOB004 - Failed to determine screen number.

SAP Error Message - Details

• Message type: E = Error

• Message class: /STTPEC/WHS_MOB -

• Message number: 004

• Message text: Failed to determine screen number.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /STTPEC/WHS_MOB004 - Failed to determine screen number. ?

  The SAP error message /STTPEC/WHS_MOB004 Failed to determine screen number typically occurs in the context of SAP Warehouse Management (WM) or Extended Warehouse Management (EWM) when using mobile devices or applications. This error indicates that the system is unable to identify the appropriate screen or user interface for the operation being performed.
  Causes:
  
  Configuration Issues: The screen number may not be properly configured in the system. This could be due to missing or incorrect settings in the mobile application configuration.
  Missing Screen Definition: The specific screen that the system is trying to access may not exist or may not be defined in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the screen or transaction.
  Technical Issues: There could be a technical issue with the mobile application or the connection between the mobile device and the SAP system.
  Version Compatibility: The version of the mobile application may not be compatible with the version of the SAP system being used.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the mobile application in the SAP system. Ensure that all necessary parameters are set correctly.
  Verify Screen Definitions: Ensure that the screen number being referenced exists in the system. You may need to check the relevant customizing settings in the SAP GUI.
  User Authorizations: Check the user roles and authorizations to ensure that the user has access to the required screens and transactions.
  Technical Troubleshooting: Restart the mobile application and the device. Check for any updates or patches for the mobile application that may resolve the issue.
  Consult Documentation: Refer to the SAP documentation or help resources for the specific mobile application being used to ensure that all setup steps have been followed.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with the error message and context in which it occurs.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide guidance on configuration.
  Community Forums: Look for discussions in SAP community forums or user groups where similar issues may have been addressed.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.